When a death occurs.
If you have just lost someone, we are so sorry. Take a breath — you do not have to do this alone. Here is what happens next, gently explained.
Call us first — any hour, day or night.
One call begins everything. We will guide you from here.
- 1
Take a breath, and call us
Whatever the hour, reach us first. One call begins everything — we will guide you through the next steps and, when you are ready, bring your loved one into our care.
- 2
Obtaining the pronouncement
A death must be formally pronounced. If it occurred at a hospital or hospice, staff will handle this. At home, call the attending doctor or the authorities — we can advise you on exactly who to contact.
- 3
We bring your loved one into our care
Once you are ready, our team will transfer your loved one gently and respectfully, at any time of day or night. There is no need to rush this moment.
- 4
Gather a few things, when you can
In the coming days we will ask for the deceased's full name, date of birth, and identification, and clothing for dressing if there will be a viewing. There is no hurry — bring them when you can.
- 5
We arrange the rest, together
At a time that suits you, we will sit down and plan the service with patience and clarity — honouring your wishes, your faith, and your budget, with no pressure and no hidden costs.
You carry the grief. Let us carry everything else.
When you are ready, we will sit with you and arrange the service with patience, clarity, and transparent pricing — honouring your wishes and your faith.